Even though the field of knowledge management (KM) has been around for 15 to 20 years, it is still evolving and has room for improvement. When we look at the business environment today, we see a ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

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Managers are bombarded with an almost constant stream of data every day. According to David Derbyshire, “Scientists have worked out exactly how much data is sent to a typical person in the course of a ...

Artificial intelligence is touching every aspect of how we engage with information (and much more) these days. Today, a startup building out a business based on one particular application of that — ...

With an ever increasing volume of available information, how can one keep up and make use of it? Information simply has to be accessible – gathering, managing and utilizing information is an ...

Every now and then, an idea or concept takes the productivity nerds of the internet by storm. We get so obsessed that it breaks through to the mainstream, and you can’t seem to go anywhere online ...

SUNNYVALE, CA--(Marketwired - Jun 10, 2013) - KANA Software, Inc., a global leader in customer service solutions used by more than 900 organizations worldwide, today announced it has once again been ...

I would never claim to have invented knowledge management, but I confess to an intimate involvement with it. I co-authored (with my friend Larry Prusak) one of the best selling books on the topic (in ...

Building, collecting, transferring, sharing, preserving, maintaining and utilizing knowledge is essential to developing and keeping the necessary technical expertise and competences required for ...